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Type: Posts; User: tmobiley

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  1. I don't believe there is one for individual...

    I don't believe there is one for individual lines. Sorry... at least not to my knowledge.
  2. Yeah... certain codes are only avaialble for...

    Yeah... certain codes are only avaialble for familyplans - and certains codes wodon't work with particular plans. So...
  3. Try to get a regular care rep to add them -...

    Try to get a regular care rep to add them - that's how I go the feature on my account. =) (and many others)
  4. This is true. So just be honest. If you don't...

    This is true. So just be honest. If you don't have service in your house inquire about the [email protected] feature. And if they quote you the $9.99 price point (ask if you can get it possibly at no extra cost -...
  5. Okay, then you do not have the same feature I...

    Okay, then you do not have the same feature I have. Since mine is identified as ''HS @Home UL FTS Promo" (< verbatum off bill)

    So your ''[email protected] FT'' is the old $4.99 FamilyTalk [email protected] feature...
  6. Checked my last bill - did not get charged. The...

    Checked my last bill - did not get charged. The rep probably set your account up with the billable feature code... :(
  7. That is definitely oddity. Possibly they fixed...

    That is definitely oddity. Possibly they fixed this loophole... not sure. I'll check my next bill and report back. Although the last three bills have been no charge.
  8. For me it only lists under the usage details -...

    For me it only lists under the usage details - not under ''services''. Also on the paper bill it shows up line-by-line as ''HS @Home UL FTS Promo''.
  9. Yes... the rep sees the charge - but there will...

    Yes... the rep sees the charge - but there will be no fee on the bill. :)

    I love my free [email protected] service!!!!!
  10. Not on my account. When I make a UMA/[email protected] call -...

    Not on my account. When I make a UMA/[email protected] call - it counts the minutes in the appropriate area online. (see below). Glad this works!! :clapping: :2thumbs: :buddies:
    ...
  11. So it just omits the minutes you use over the...

    So it just omits the minutes you use over the wifi network? It doesn't even count them (or show the ones you used?!?)?
  12. SMS/Messaging is not setup in the same way. It...

    SMS/Messaging is not setup in the same way. It only needs the charge code for the primary line - then automatically provisions all lines on the account.

    Where as, the UMA feature needs to be...
  13. okay... as we see there the @home code is for...

    okay... as we see there the @home code is for provisining for lines after the primary has the charge code. so... i wonder if sms is setup the same way. thus getting free messaging too! ya get what i...
  14. Service Used Remaining Included Time Period ...

    Service Used Remaining Included Time Period
    Shared Whenever Minutes® 0 1500 1500 Whenever
    myFaves® Minutes 0 Unlimited Unlimited Whenever
    Week Night Minutes 0 Unlimited Unlimited Nights ...
  15. Yeah, T-Mobile is good at customer...

    Yeah, T-Mobile is good at customer retention/loyalty. They are good for the consumer but also have a business model behind it. Unlike Sprint who just gives EVERYTHING (almost literally) away!

    I...
  16. Hrmph. Now T-Mobile will get suspicious and might...

    Hrmph. Now T-Mobile will get suspicious and might remove the code. Ugh...
  17. Alright. Yeaup. I just got this added to all my...

    Alright. Yeaup. I just got this added to all my lines too! (from regular Care) - the rep had to go in and add it to all the lines individually.

    Although... the feature does not show up online......
  18. Hrm. That SOC code seems to be the code for the...

    Hrm. That SOC code seems to be the code for the $4.99 FamilyTalk [email protected] option.
  19. where abouts do you live?!? cause i tried getting...

    where abouts do you live?!? cause i tried getting it added to my account and was told it was market specific.
  20. /\/\ Keep in mind that you CAN NOT (system...

    /\/\

    Keep in mind that you CAN NOT (system limitation - no override) add a feature that pre-dates your base plan SOC.

    So if your plan wasn't around before/during the $4.99 [email protected] feature - then...
  21. $4.99 is limited time in certain markets. And may...

    $4.99 is limited time in certain markets. And may be a SAVE tactic... I know I was offered it once before.
  22. The SOC for free [email protected] (for Families) is limited to...

    The SOC for free [email protected] (for Families) is limited to the Dallas, St. Louis, and San Francisco submarkets.
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