• Did You Get Your Bonus Data (and price hike) from AT&T?



    A story that broke last night on The Verge is now being widely cited across the web. Some AT&T customers on Mobile Share Value plans are suddenly being gifted extra data... and an extra $10 on their monthly bill.

    Even worse is that there's no way to opt out of this. In a statement to The Verge the carrier said:

    ďWe are communicating with some customers regarding changes to their mobile plans. Customers have the choice to change their plan at any time and can always contact us with questions or to understand their options.Ē
    AT&T apparently offered its customers a similar "bonus" earlier this year. At least users are getting extra data for their extra money.

    Source: The Verge

    ---------
    Andrew Currie has been blogging about mobile phones since 2001, smartphones (depending on how you define them) since 2002 and smartwatches since 2014.
    ---------
    This article was originally published in forum thread: Did You Get Your Bonus Data (and price hike) from AT&T? started by acurrie View original post
    Comments 29 Comments
    1. jakeuten's Avatar
      jakeuten -
      They did this in 2018 too.


      Sent from my iPhone using HoFo
    1. bglf83's Avatar
      bglf83 -
      I would be ok with this. How do I get it?
    1. ilvla2's Avatar
      ilvla2 -
      Nope, I haven't received anything here, I have two lines, one is a Note 10+ on Unlimited and More Premium, and a second line, a Samsung Galaxy Watch.
    1. Stardude82's Avatar
      Stardude82 -
      This year they hit the Value shared plans. This is not new and was announced back in February that this would happen. Why they are 7 months behind schedule in the price raise is head scratching. The 2018 price increase was for the Advantage shared plans.

      Having no contract cuts both ways, but their communication with this plan change is awful. I believe we got the notification like a month ago, but didn't get the data increase until this November pay period. MyATT is also messed up with the change, so figuring out what is going on with billing is a pain.
    1. Stardude82's Avatar
      Stardude82 -
      Looking at the old notice, I think we're being shorted 5GB on our old 20GB plan...
    1. stclair49's Avatar
      stclair49 -
      With a lot of customers on Auto pay and paperless billing, they are betting on most will not notice the $10 increase and they can payoff the $60 million fine in a couple of months.
    1. sar840t2's Avatar
      sar840t2 -
      I'm on MSV 30GB (doubled from 15GB a few years ago). On my September bill I got the notice saying it would change (to 45GB) with the October bill, but that bill has come in with no increase. Maybe they meant November.
    1. DRC72's Avatar
      DRC72 -
      Quote Originally Posted by acurrie View Post
      Attachment 164395

      A story that broke last night on The Verge is now being widely cited across the web. Some AT&T customers on Mobile Share Value plans are suddenly being gifted extra data... and an extra $10 on their monthly bill.

      Even worse is that there's no way to opt out of this. In a statement to The Verge the carrier said:



      AT&T apparently offered its customers a similar "bonus" earlier this year. At least users are getting extra data for their extra money.

      Source: The Verge
      Iím on the retention 12Gb plan. Not interested in doubling this as 12Gb is more than enough for my needs. If Iím forced to pay more then Iíll probably jump ship to Cricket or maybe look at Verizon.
    1. cnotes20191's Avatar
      cnotes20191 -
      This doesnít effect grandfathered unlimited single line plan does it?


      Sent from my iPhone using Tapatalk
    1. DRC72's Avatar
      DRC72 -
      Quote Originally Posted by cnotes20191 View Post
      This doesnít effect grandfathered unlimited single line plan does it?


      Sent from my iPhone using Tapatalk
      I heard their doubling data on your plan?[emoji6]
    1. i0wnj00's Avatar
      i0wnj00 -
      That's not a gift if you have pay extra for it.
      They should have done what Verizon did to me and probably others, is to give the extra data without tacking on the extra charge.

      I'm glad I port out a line back to Verizon before they decided to "add value" to my MSV line, my AT&T bill was already killing me with that extra line before this.
    1. cnotes20191's Avatar
      cnotes20191 -
      Quote Originally Posted by DRC72 View Post
      I heard their doubling data on your plan?[emoji6]
      Really??? [emoji33][emoji33][emoji33]thatís amazing!!


      Sent from my iPhone using Tapatalk
    1. Greenmule's Avatar
      Greenmule -
      On JUL/01/2018, AT&T "doubled your data" on the Mobile Share Advantage plan. The smaller doubles ( 3GB to 6, 6GB to 12, etc,) were $5.00/ month the larger doubles were $10.00/month, etc. Somewhere there is a chart with the matrix of the GB increases and the corresponding price increase.

      I cancelled mt AT&t post paid plan because this was done prior to my consent.AT&T "touched" my account without my permission; neither expressed nor implied.

      The AT&T that can giveth is the AT&T that can taketh away. And that fact gives me pause and concern and is very disconcerting.

      Along with the fact that all, each and every, all of the CSRs thought--believed--that the account belonged to AT&T.

      AT&T did offer to waive the $5.00 fee. All of the CSRs had difficulty with the fact that I refused the "deal", Yes, twice as much data as before for $5.00/month more was a price decrease, but to me it wasn't a "deal" because of the way process happened.

      I'm a little bit suprised that there has not been a class action civil suit over these doings by now.
    1. bmtvaquero's Avatar
      bmtvaquero -
      Quote Originally Posted by Greenmule View Post

      I'm a little bit suprised that there has not been a class action civil suit over these doings by now.
      What would be the basis for the class action suit?
    1. DRC72's Avatar
      DRC72 -
      Quote Originally Posted by Greenmule View Post
      On JUL/01/2018, AT&T "doubled your data" on the Mobile Share Advantage plan. The smaller doubles ( 3GB to 6, 6GB to 12, etc,) were $5.00/ month the larger doubles were $10.00/month, etc. Somewhere there is a chart with the matrix of the GB increases and the corresponding price increase.

      I cancelled mt AT&t post paid plan because this was done prior to my consent.AT&T "touched" my account without my permission; neither expressed nor implied.

      The AT&T that can giveth is the AT&T that can taketh away. And that fact gives me pause and concern and is very disconcerting.

      Along with the fact that all, each and every, all of the CSRs thought--believed--that the account belonged to AT&T.

      AT&T did offer to waive the $5.00 fee. All of the CSRs had difficulty with the fact that I refused the "deal", Yes, twice as much data as before for $5.00/month more was a price decrease, but to me it wasn't a "deal" because of the way process happened.

      I'm a little bit suprised that there has not been a class action civil suit over these doings by now.
      When AT&T doubled my 6Gb plan to 12Gb I was ok with it, because it was only a $5 increase. It was a great deal at the time for an extra 6Gb. But if Iím forced to go to 24Gb for $10 more then Iím leaving for prepaid. I donít need all that data.
    1. Greenmule's Avatar
      Greenmule -
      Quote Originally Posted by DRC72 View Post
      When AT&T doubled my 6Gb plan to 12Gb I was ok with it, because it was only a $5 increase. It was a great deal at the time for an extra 6Gb. But if Iím forced to go to 24Gb for $10 more then Iím leaving for prepaid. I donít need all that data.
      I'm on the 25GB Walmart plan now as well
    1. Greenmule's Avatar
      Greenmule -
      Quote Originally Posted by DRC72 View Post
      When AT&T doubled my 6Gb plan to 12Gb I was ok with it, because it was only a $5 increase. It was a great deal at the time for an extra 6Gb. But if I’m forced to go to 24Gb for $10 more then I’m leaving for prepaid. I don’t need all that data.
      I think that's waht AT&T wants. I think they are "pruning the vine" both the little branches and the big branches.

      AT&T still gets our money on prepaid and they have a whole lot less hassles and overhead costs for it. If it wasn;t that way, then they wouldn;t do it.
    1. DRC72's Avatar
      DRC72 -
      Quote Originally Posted by Greenmule View Post
      I think that's waht AT&T wants. I think they are "pruning the vine" both the little branches and the big branches.

      AT&T still gets our money on prepaid and they have a whole lot less hassles and overhead costs for it. If it wasn;t that way, then they wouldn;t do it.
      Thereís no guarantee that I and many others will go to AT&T for prepaid. I just might give another network a try if the price is right.
    1. Greenmule's Avatar
      Greenmule -
      @DRC72

      I guess my overall question is why are they being so rude and obnoxiois about it? This is the way it is, take it or leave it.
    1. formercanuck's Avatar
      formercanuck -
      I'll stick with my 50GB base plan/line on T-Mobile. My work AT&T phone still tagged at 3GB/200 minutes pooled.
  • Sponsored By

  • Facebook

  • Recent Reviews

  • Recent Forum Posts

    SoxFan76

    You're correct in that USCC is NOT an LTEiRA...

    You're correct in that USCC is NOT an LTEiRA partner, they are in fact a competitor to Verizon in some markets. There are a few interesting takeaways here:

    1. Verizon enabled VoLTE roaming on...

    SoxFan76 Today, 06:49 PM Go to last post
    eznoh

    New Data Maximums for Unlimited Talk & Text

    $5 400MB
    $20 ($18 Autopay) 3GB
    $30 ($27 AP) 6GB
    $50 ($45 AP) 15GB
    $70 ($63 AP) Unlimited

    Mike

    eznoh Today, 06:47 PM Go to last post
    GusHerb94

    If itís that slow already then itís probably...

    If itís that slow already then itís probably congestion killing it. Something as simple as a school letting out, or a bus load of people showing up can do a sector in at that point.

    GusHerb94 Today, 06:35 PM Go to last post
    SnowyWhite

    Believe me, Sweeper has far more phones than...

    Believe me, Sweeper has far more phones than that.

    Sent from my Luscious LG Fiesta 2

    SnowyWhite Today, 06:35 PM Go to last post
    hpham

    60 days or 12 months, depending which rep or...

    60 days or 12 months, depending which rep or merchant you asked. I received my order a few days ago. There's no "Use By" date on the time card, AT&T and Verizon SIMs. The T-mo SIM has "Activate By...

    hpham Today, 06:26 PM Go to last post