• Data Overages Now $15/GB at Fido



    Good news for heavy data users on the Fido network: as of this week overages on new plans have plummeted from $100 CAD per GB to a far more reasonable $15. But there's a catch: these overages are no longer billed automatically; data will instead be "paused" when you hit the limit on your plan, and stay in effect until you buy more.

    Here's the official press release to explain:

    TORONTO, Aug. 07, 2019 (GLOBE NEWSWIRE) -- Today, Fido announced that it is eliminating data overage fees so customers can go all out, without going over, with the launch of Data Overage Protection, a feature that will be included in new Fido Data, Talk and Text plans starting today.

    Data Overage Protection lets customers manage their data use and spend automatically by pausing data once they reach their limit. Customers will receive an SMS notification when they reach 90% of their limit and another at 100% when their data is paused. If customers want more data to keep streaming, searching and sharing, they can buy 1GB for $15 right from their smartphone.

    “We know that data overage fees are a major concern for some customers, and that many hold back from using the full data included in their plans,” said Nancy Audette, Vice President, Fido. “With Data Overage Protection, our customers can get the most out of their wireless plans and enjoy their services worry-free with no surprise charges.”
    While I personally think it would have been much easier to just charge overages at a $15/GB rate, I suppose this is the next best thing.

    Links: Fido Press Release, iPhone in Canada, Mobile Syrup

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    Andrew Currie has been blogging about mobile phones since 2001, smartphones (depending on how you define them) since 2002 and smartwatches since 2014.
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    This article was originally published in forum thread: New! Introducing data overage protection! started by Fritz Z24 View original post
    Comments 6 Comments
    1. Fritz Z24's Avatar
      Fritz Z24 -
      Attention Mods: Can you please move this thread to the Fido Sub Forum? Thank you very much!


      Envoyé de mon iPad en utilisant Tapatalk
    1. acurrie's Avatar
      acurrie -
      [Putting this thread on the front page for greater visibility...]

      Attachment 163584

      Good news for heavy data users on the Fido network: as of this week overages on new plans have plummeted from $100 CAD per GB to a far more reasonable $15. But there's a catch: these overages are no longer billed automatically; data will instead be "paused" when you hit the limit on your plan, and stay in effect until you buy more.

      Here's the official press release to explain:

      TORONTO, Aug. 07, 2019 (GLOBE NEWSWIRE) -- Today, Fido announced that it is eliminating data overage fees so customers can go all out, without going over, with the launch of Data Overage Protection, a feature that will be included in new Fido Data, Talk and Text plans starting today.

      Data Overage Protection lets customers manage their data use and spend automatically by pausing data once they reach their limit. Customers will receive an SMS notification when they reach 90% of their limit and another at 100% when their data is paused. If customers want more data to keep streaming, searching and sharing, they can buy 1GB for $15 right from their smartphone.

      “We know that data overage fees are a major concern for some customers, and that many hold back from using the full data included in their plans,” said Nancy Audette, Vice President, Fido. “With Data Overage Protection, our customers can get the most out of their wireless plans and enjoy their services worry-free with no surprise charges.”
      While I personally think it would have been much easier to just charge overages at a $15/GB rate, I suppose this is the next best thing.

      Links: Fido Press Release, iPhone in Canada, Mobile Syrup
    1. Fritz Z24's Avatar
      Fritz Z24 -
      Quote Originally Posted by acurrie View Post
      [Putting this thread on the front page for greater visibility...]

      Attachment 163584

      Good news for heavy data users on the Fido network: as of this week overages on new plans have plummeted from $100 CAD per GB to a far more reasonable $15. But there's a catch: these overages are no longer billed automatically; data will instead be "paused" when you hit the limit on your plan, and stay in effect until you buy more.

      Here's the official press release to explain:



      While I personally think it would have been much easier to just charge overages at a $15/GB rate, I suppose this is the next best thing.

      Links: Fido Press Release, iPhone in Canada, Mobile Syrup
      Thank you but can you move it to the Fido Sub forum please? Thank you!
    1. mikethaler's Avatar
      mikethaler -
      You Northerners sure pay a lot for data
    1. nzoka's Avatar
      nzoka -
      Quote Originally Posted by Fritz Z24 View Post
      Say goodbye to surprise data overages! Available on new plans!

      https://www.fido.ca/consumer/plans/d...fcwrls-08ddyy4


      Envoyé de mon iPad en utilisant Tapatalk
      Nothing special no matter how Fido spins it.
      This should have been done ages ago
      1) Koodo has had this as their 'shock-free data' implementation for years

      2) This 'new data feature' only applies to new plans (NB: It does not extend to previous plans)
    1. @Class's Avatar
      @Class -
      Quote Originally Posted by nzoka View Post
      Nothing special no matter how Fido spins it.
      This should have been done ages ago
      1) Koodo has had this as their 'shock-free data' implementation for years
      2) This 'new data feature' only applies to new plans (NB: It does not extend to previous plans)
      Still better than the astonishing $100 / GB Bell charges. Yay Canada, you know it just keeps getting better.
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