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  #1  
Old 01-31-2008, 08:41
kirk1233 kirk1233 is offline

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AT&T Data problems, nationwide
Starting at around 6AM today and continuing until this moment I have no data access on my phone. It says that the modem disconnected every time it tries to connect. This is a 3G windows smartphone. I did reboot it and that did not make a difference.

Anyone else in the burgh experiencing this?


Moderator Edit:

Currently reported affected states in this thread: FL, PA, NJ, DE, GA, KY, TN, LA, IN, MA, RI, MO, KS, IA, NE, NY, WI, and IL
Last edited by Wrangler3383 : 01-31-2008 at 11:20.
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  #2  
Old 01-31-2008, 08:46
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Crowdawg54 Crowdawg54 is offline

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Interesting that I am having the same problem in Chicago, specifically the western burbs, this morning. Hopefully it will not last too long.
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  #3  
Old 01-31-2008, 08:52
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stanswx stanswx is offline

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Same problem in EDGE country in Champaign, IL. Glad it's not just me having the problems.
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  #4  
Old 01-31-2008, 08:58
kirk1233 kirk1233 is offline

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It sounds like some areas or everyone is experiencing a loss of data connectivity. Glad its not just me, but I hope they fix it soon. It has been at least three hours...
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  #5  
Old 01-31-2008, 09:05
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Crowdawg54 Crowdawg54 is offline

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Waiting to chat directly with tech support on AT&T, but in reading the responses to others it appears there is a national data outage problem. If I learn more I will update this post.
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  #6  
Old 01-31-2008, 09:08
pjpace pjpace is offline

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Chicago
From the northern burbs all the way downtown, Chicago is out... and I'm sure, after reading the various posts, it's pretty wide spread. Sounds like AT&T customer service is way backed up, so I'm just gonna watch this thread for updates. Glad I checked here first - thanks!!!
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  #7  
Old 01-31-2008, 09:19
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I learned nothing other then it seems rather wide spread nationally. I was not able to get any ETA on a repair. It's what I expected from tech support chat, but i at least had to try.
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  #8  
Old 01-31-2008, 09:20
pmuschi pmuschi is offline

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3G data is out in Greensboro, NC as well. The AT&T rep said "the data network is down", but don't know if that's regional or nationwide.
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  #9  
Old 01-31-2008, 09:27
fakename fakename is offline

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No problems here in Columbus, Ohio. Good luck to everyone who is.
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  #10  
Old 01-31-2008, 09:33
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No data connectivity for me in northern Alabama. I was beginning to think my phone was hosed.
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  #11  
Old 01-31-2008, 09:37
jstewartgt jstewartgt is offline

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Down here in Atlanta too. Had to push back to an edge connection to get data
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  #12  
Old 01-31-2008, 09:37
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My antenna is smaller than yours
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Getting a data connection refused on my Blackberry this morning, northern burbs all the way into the loop.
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  #13  
Old 01-31-2008, 09:49
fincher fincher is offline

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AT&T Data problems, nationwide
All data connections have been down in Chicago for about 2 hours this morning. Thought it was just me but a co-worker has an iPhone. No web, no email. Nada.
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  #14  
Old 01-31-2008, 09:50
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Same problem here in Chicago. From the NW surburbs all the way downtown. Kept trying through out the train ride...no luck!
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  #15  
Old 01-31-2008, 09:51
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Why yes, that is a bag phone
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I spoke with AT&T and they confirmed there is a network outage in the following states:

PA, NJ, DE, GA, KY, TN, LA, IN, MA, RI, MO, KS, IA, NE, NY, WI, and IL

A ticket has been opened internally but there is no ETA.

The outages started at 7:41am CT 1/31
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