I've got the player and the syncing via WMP10 to work. First you must go into the v3c alltel wiki, and download the DRIVERTOOL. extract the files, and run it with the phone UNPLUGGED. When its done, plug up the phone,and windows will ask u to install hardware. keep hitting next, and then finish and it should be fine. Then open up WMP10, and go into the phone and hit SYNC. Then in wmp10, go to the sync tab, and let the phone find the computer and vice versa. IMport songs into the sync list, and they will convert to WMA and then transfer to the phone. Pretty simple once u have the drivers installed.